海外服务运营   岗位职责： 1.  负责所辖区域的服务运营工作，通过工作培训，引导监督，奖惩考核等落实总部海外客服工作方针计划方案； 2.  负责更新服务商务政策，合约维护管理； 3.  负责核销服务商售后相关费用； 4.  负责推动所辖片区产品市场口碑信息及差异化需求收集工作的开展；     任职资格： 1． 本科及以上学历； 2． 有2年以上知名手机厂商后服务运营经验者优先； 3． 良好的沟通表达能力，自我驱动，逻辑思考； 4． 优秀的客户服务意识和团队合作精神； 5． 能使用英语作为工作语言；会西班牙语优先；   Overseas service operations   Job Responsibilities: 1. Responsible for the service operation of the southeast region under its jurisdiction, and implement the headquarters' overseas customer service work policy plan through work training, guidance and supervision, rewards and punishments and assessments; 2. Responsible for updating service business policies, contract maintenance and management; 3. Responsible for the after-sales related expenses of the service provider; 4. Responsible for promoting the collection of product market reputation information and differentiated demand in the area under its jurisdiction;     Qualifications: 1. Bachelor degree or above; 2. More than 2 years of operation experience from well-known mobile phone manufacturers is preferred; 3. Good communication skills, self-driven,logical thinking; 4. Excellent customer service awareness andteamwork spirit; 5. Fluent in listening, speaking, reading and writing English;